Sign in with your email address and password (E.g., Aliases, like won’t work.Go to if you’re not already signed in, select Sign in.Visit the Office Portal and Sign in to Download Office Tip: If you are having trouble, use the Office Support and Recovery Assistant to uninstall Office. Follow the prompts to complete the uninstall.Select Programs > Programs and Features, then right-click your Microsoft Office product, and choose Uninstall.In the search box on the task bar, type control panel, then select Control Panel.For the best results, you will need to uninstall Office 2016 or earlier before proceeding.
The latest version of Office 365 utilizes new technologies that are not compatible when older versions are installed. Get started with O365! Install Office on a PC Uninstall Older Versions
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